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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Neeraj Oli

Neeraj Oli

October 2, 2024

5  out of  5
rating by Neeraj Oli
"If there was 6 stars I would have given her that, highly professional and very helpful i will highly recommend her."
We responded:
"Neeraj, thank you for this wonderful review! I always enjoy when you stop by the office you are such a ray of sunshine!😊☀️This time I was able to help you with the glass coverage on your auto policy and I am happy we were able to get you scheduled in for your appointment to get the repairs completed while you were here! Thank you for your loyalty to my small business and thank you for being a State Farm customer. "
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Julian Gee

August 1, 2024

5  out of  5
rating by Julian Gee
"Malika Korgan, SF Agent and Reds Auto and Truck were able to repair my windshield with the greatest care and effort. Reds is a top notch company. They bent over backwards to work with State Farm and me to repair my windshield as I was moving out of state within the week. Job well done. Thank you State Farm. Thank you Reds Auto and Truck."
We responded:
"Thank you for your business Julian! We appreciate being able to help you with your claim and working with local businesses. Safe travels as you complete your move! "
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Larry R

July 26, 2024

5  out of  5
rating by Larry R
"I've always had great luck with Malyka and her staff. NEVER any problems and they're always willing to help!"
We responded:
"Larry, thank you for your review. Hopefully we can maintain this record! 😊 However, if a problem ever arises we will be certain to do our best to help fix it! "
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Real McCoy

April 28, 2024

5  out of  5
rating by Real McCoy
"Malyka Has always been good to my daughter and myself, we have a classic vehicle fleet insured under her as well."
We responded:
"Thank you for your review Eric! Antique classics are my favorite cars to write policies on! Especially those that are well cared for and appreciated like yours! Thanks for sending the photo! ❤️"
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Eric Davis

April 19, 2024

5  out of  5
rating by Eric Davis
"We have been with Malyka’s firm for years. They are always available to answer questions. They give us advice on how to insure our home, cars and business. Three years ago when we opened our business she gave us options. I have and will continue to recommend them anytime someone asks"
We responded:
"Thank you Eric for your long time loyalty to our little shop! We love helping your family with your insurance needs! Thank you for having the trust to recommend us to others as well. "
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Martha Martin

April 18, 2024

5  out of  5
rating by Martha Martin
"We enjoy working with Malyka at State Farm insurance in Firestone. They have been prompt with the hail damage and a couple claims on our cars. We highly recommend this agency. Friendly staff."
We responded:
"Hi Martha! Thank you very much for you review. I am happy we are able to help you with you home and auto insurance. Thank you for you business!"
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penny andersen

April 16, 2024

5  out of  5
rating by penny andersen
"I love this insurance group. They are patient with my questions and helpful in every way. Work with Team Korgan, you'll be impressed."
We responded:
"Thank you for your review Penny! We love insurance questions! "
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Johnnie Groot

January 6, 2024

5  out of  5
rating by Johnnie Groot
"I began using this agency many years ago. I have always been treated with respect in every interaction with them. The coverage they provide is outstanding for me. Anyone looking for a great insurance agent to work with needs to call the, or better yet, stop by and meet them."
We responded:
"Hi Johnnie! We are so lucky you stopped in to meet us for you auto, motorcycle, home and health insurance needs! Thank you for being a long time, loyal customer to our little shop! "
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Mollie Etienne

December 6, 2023

5  out of  5
rating by Mollie Etienne
"Malyka is hands down one of the best agents I have ever had! Her professionalism is without a doubt. I have a great bundled plan now and i feel very safe and confident about all the tips and knowledge she gave me in choosing the best for options for my lifestyle. I trust her advice through and through! thank you Malyka and team for all you do!"
We responded:
"Wow! Mollie we are flattered! Thank you for allowing us the honor of helping you with your auto, home and life insurance! "
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Kathryn Davey

July 26, 2023

5  out of  5
rating by Kathryn Davey
"We've had State Farm & Malyka has been our agent since 2019. She is absolutely the best weveever had! She's gets to know you & does whatever she can to help you when you need it! Altho, State Farm dropped our home & car policies due to water damage; Malyka reached out to me & sent me letters to assist me in obtaining a new company! I can't say THANK YOU enough for Malyka! She truly is the BEST!"
We responded:
"Kathryn Thank you for this wonderful review! We have thoroughly enjoyed getting to know you and being able to help you with your insurance needs! We look forward to being able to earn your business back in the future! "
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abby renner

June 5, 2023

5  out of  5
rating by abby renner
"Responsive, kind and affordable"
We responded:
"Abby, thank your for your review! "
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Natalie Swan

May 12, 2023

5  out of  5
rating by Natalie Swan
"We have worked with Malyka for just over 8 years now. Our prior agent retired and it was such a breath of fresh air to meet Malyka. She has helped us determine the correct amount of insurance to ensure our family is protected from worry about the "what if's" of life. Wether you need car, home or life insurance, this office will welcome you in with open arms to help ensure you are taken care of!"
We responded:
"Natalie, Thank you for your kind review and your business over all these years. It’s one thing to have insurance to cross it off your list but it’s another thing to make sure you have coverage for those things in life that are most important to you and your family. That means looking into more than the standard home and auto insurance package and including life and disability insurance. Thank you for choosing my shop we sure love what we do and are honored to serve you and your family. "
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Skip Lackey

March 22, 2023

5  out of  5
rating by Skip Lackey
"Malyka and her team have been my agents for years and anytime that I have had to use my insurance or have a question, they are GREAT. I have multiple vehicles with them. Also, I live over near the fires that happened in Louisville and in the middle of the evacuation, I got a personal call from her asking first, was I ok. And then... was there anything that I needed. They care. My family is well taken care of. Thanks to Malyka and her entire team. They are great!"
We responded:
"Skip! We do care! Thank you for allowing my team to help you and your family with your home and auto insurance needs. We look forward to continuing to help you. "
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Michelle Shaw

March 3, 2023

5  out of  5
rating by Michelle Shaw
"Best ever"
We responded:
"Hi Michelle, it is fun to work with you! Thank you for bringing your doggie, Sugar, in to meet us she is very sweet. I am happy we are able to help you with your homeowners and auto insurance!"
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Dave Gerke

February 6, 2023

5  out of  5
rating by Dave Gerke
"Malyka always takes on the jobs you don't want to do in insurance. She doesn't say YOU need to call, she handles it all for you if possible. Highly recommend her, you won't be dissapointed!"
We responded:
"Dave, thank you for your review. We certainly try to make the insurance experience easy!"
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Scott Scheer

January 17, 2023

5  out of  5
rating by Scott Scheer
"Malyka and her excellent team helped our family with placing insurance on a new vehicle. Due to unexpected issues, there was an urgency to our ask and Malyka jumped in to assist. She provided us with several quote options, talked us through the details and ultimately got us our insurance card within a few minutes. Thanks Malyka!!"
We responded:
"Thank you for your review Scott! I am happy we were able to help you with your auto insurance needs in a timely manner."
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Darlene Deichert

December 15, 2022

5  out of  5
rating by Darlene Deichert
"Malyka has been my agent for years now. I absolutely love her. Always looking for new discounts, responsive and the cheeriest person I know! Highly recommend her!"
We responded:
"Darlene, thank you for choosing us to help you and your family with your insurance needs! It’s easy to be cheery when when we love what we do! We geek out when we get to help families with their home and auto insurance!"
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Damian v

September 9, 2022

5  out of  5
rating by Damian v
"Malyka and her team are awesome. Whether it's dealing with claims or just answering questions, I have always had an excellent experience and received great service here. Highly recommend."
We responded:
"Hi Damian! Thank you for you review, in our experience claims are never easy to go through. We do our best to try and ease some of the frustrations the can arise with a claim. We also love insurance and get geeked out by it which makes what we do easy and enjoyable. Thank you for you business and loyalty to our little shop!"
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Jonie Myers

August 9, 2022

5  out of  5
rating by Jonie Myers
"You will not find an insurance agent and staff as dedicated to their clients as Malyka and her staff are! When a situation happened in our subdivion, Malyka personally called us to make sure we were OK. That is service up and beyond what you will find at other companies!"
We responded:
"Jonie, thank you for your review! We truly enjoy helping our clients with their insurance needs but most importantly we cherish the relationships we get to build with our clients over a lifetime. You and Shawn are no exception. Thank you for your business and supporting our local small business!"
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made or remade

January 4, 2022

5  out of  5
rating by made or remade
"Malyka, Justice and the rest of the team are always wonderful to work with. They are friendly, professional and quick-to-respond. My insurance needs involve unique items in the form of handmade quilts. They make the process easy for me. Thank you!"
We responded:
"Thank you for your glowing review! We LOVE getting to see your handmade quilts and the creative repurposing of materials to make these unique masterpieces. We can’t wait to see your next creation! Thank you for giving us the opportunity to help you insure your artistic creations!"
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Garrett

July 22, 2021

5  out of  5
rating by Garrett
"I work in the mortgage industry, and had to reach out to Malyka at State Farm. I was blown away at the timeliness of her response and her professionalism!"
We responded:
"Thank you for your review Garrett! We want to make sure our client’s purchases are never held up on account of proof of homeowners insurance. Thank you for reaching out to us."
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Rebecca Hehr

June 15, 2021

5  out of  5
rating by Rebecca Hehr
"Malyka and Jacque are always very prompt with their responses and I always walk away with what I need!"
We responded:
"Thank you Rebecca! We love helping you with your business insurance, life insurance, auto insurance and homeowners insurance! We know you have many options when it comes to insurance and we are grateful you have chosen us!"
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Brenda Chinn

April 29, 2021

5  out of  5
rating by Brenda Chinn
"Very personable and available to answer all my questions in a timely manner."
We responded:
"Brenda, thank you for your review! I am pleased to hear that your insurance questions are answered timely. We are happy to help with all your insurance needs!"
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Teddi Juarez

April 12, 2021

5  out of  5
rating by Teddi Juarez
"100% recommended Malyka and her staff are so kind-knowledgeable of all the services they provide. Anytime I call they take the time to answer all my questions. Before COVID you could walk in their office anytime and they provided professional service, that's what I love about having their local office"
We responded:
"Teddi, Thank you for your review and your business. The best part of what we do is meeting with clients in person. Insurance can be boring, frustrating and overwhelming. We enjoy building relationships with our customers so we can best be able to help. Can’t wait to see you in person again!"
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Ashley Blickenstaff

March 31, 2021

5  out of  5
rating by Ashley Blickenstaff
"Malyka is the best! She helped us easily set up life insurance for our daughter and went above and beyond to help us figure out how to get my father-in- law's car insurance figured out after he went to the nursing home. Always pleasant and helpful!"
We responded:
"Ashley, thank you for your review! I am honored to help you with this. Insurance needs are different at all ages and we are happy to be able to help with those needs from your daughter to your father-in-law."